Kolormatrix — We're Here to Help
Real People. Real Experience. Real Printshop Support.
Have a question about custom DTF transfers, screen printing supplies, equipment, training, or an existing order?
You're in the right place.
At Kolormatrix, we're more than an online supplier. We're a working DTF production facility, equipment showroom, and professional training center in Atlanta, Georgia.
We understand the challenges that printing businesses face because we work with the same equipment, materials, and production processes every day.
Whether you're starting your first printing business or managing a busy commercial shop, our team is here to help.
Get in Touch
Phone: 404-691-0015
Email: order@kolormatrix.com
Business Hours: Monday–Friday, 8:00 AM–4:30 PM Eastern Time
Visit Us:
Kolormatrix
4345 Commerce Dr SW, Suite A
Atlanta, GA 30336
¡Hablamos Español!
Prefer assistance in Spanish? Ask for Ana or Marco when you call or visit.
We recommend calling ahead to confirm their availability.
How Can We Help You?
Custom DTF Transfers — 22" & 34" Wide
Need help with artwork, gang sheets, turnaround options, printing quality, or an existing DTF order?
Our KolorMAX+ service offers professional 9-color ECG printing, instant peel, low-temperature application, and same-day production.
Current production options:
| Service | Production Time | Order Cutoff |
|---|---|---|
| Standard | 8 hours | 9:00 AM |
| Rush | 6 hours | 11:00 AM |
| Hot Rush | 3 hours | 1:00 PM |
Monday–Friday, Eastern Time. Production times are approximate and subject to print-ready artwork and capacity.
Learn About Same-Day DTF Printing
DTF Supplies & Technical Assistance
Questions about DTF film, ink, adhesive powder, maintenance supplies, or troubleshooting?
Our team can help you evaluate supplies and understand product compatibility with your equipment and production requirements.
DTF Equipment & Atlanta Showroom
Considering a new DTF printer, shaker/dryer, air purifier, or heat press?
We can help you evaluate equipment based on your production needs, available space, workflow, and growth plans.
Visit our Atlanta showroom to learn more about professional DTF production equipment.
Please contact us before visiting for an equipment demonstration so we can arrange for the appropriate team member to assist you.
Screen Printing Supplies & Services
We still love screen printers!
Kolormatrix continues to support the screen printing industry with professional inks, screens, emulsions, chemicals, adhesives, equipment, and production services.
Need help selecting the right white ink, choosing screen mesh, troubleshooting exposure, or upgrading your equipment?
We're happy to help.
Explore Screen Printing Products
Professional Training
Looking to improve your printing skills?
Our Atlanta training center offers hands-on instruction, including:
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DTF Like a Pro — One-Day Professional Training
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Three-Day Professional Screen Printing
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Private and VIP Training
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Selected On-Site Training Programs
Whether you're learning the basics or refining an established production process, practical training can help you build confidence and improve results.
Contact us to discuss which program best fits your needs.
Order Status, Shipping & Local Pickup
Need Help With an Existing Order?
For the fastest assistance, please include your order number when contacting our team.
We can help with questions about order processing, shipping, pickup, product availability, and custom DTF production.
Local Pickup in Atlanta
Local pickup is available for eligible supply and DTF transfer orders.
Please wait until you receive your Ready for Pickup notification before arriving.
After-hours DTF pickup may also be available for eligible orders when authorized by our team.
View Shipping, Pickup & Return Policy
Before Contacting Technical Support
A little information can help us solve your problem faster.
When possible, include:
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Equipment manufacturer and model.
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Product or supply being used.
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Description of the problem.
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Relevant printer, RIP, or heat press settings.
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Photos or short videos showing the issue.
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Troubleshooting steps you've already attempted.
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Order number, if applicable.
The more we understand about your setup, the better we can help.
Helpful Resources — Answers When You Need Them
Some questions can be answered immediately through our online resources.
Find answers about custom transfers, artwork, DTF application, equipment, shipping, and returns.
Review our updated production options, order cutoffs, and pickup information.
Learn about six-hour Rush and three-hour Hot Rush production.
Review shipping options, pickup procedures, freight deliveries, and our limited return policy.
Send Us a Message
Have a question? We'd love to hear from you.
Use the contact form below to tell us how we can help.
For order-related questions, include your order number. For equipment or technical support, tell us which printer or product you're using.
Our team will respond as soon as possible during regular business hours.
[KEEP YOUR EXISTING SHOPIFY CONTACT FORM HERE]
We're Here to Help Your Business Grow
Kolormatrix is a family-owned, veteran-owned business guided by Christian values and a commitment to serving others.
We believe in honest guidance, practical education, dependable products, and treating customers like people—not order numbers.
From your first screen printing project to professional DTF production, we're here to help you move forward.
Kolormatrix — Professional Printing Supplies, Equipment, Training & Real Support.
404-691-0015 | Atlanta, Georgia
Helping printers succeed, one customer at a time.